Frequently Asked Questions
Everything you need to know about PicaPool.
How does pooling work?▼
You select a deal or create a request (like for a cab or item), and our app connects you with other users in your immediate vicinity who want the same thing. You can then coordinate via chat to split costs manually or use our group buying features.
Is PicaPool safe?▼
Yes. We verify every user via mobile number authentication. We also have a 'Karma Points' system and a 'Verified Tick'
for KYC-verified users, allowing you to judge reliability before connecting with neighbors.
How do I pay?▼
For Group Buying deals, payments are handled securely via UPI within the app. For other categories like Cab Sharing or Ask Around, you settle costs directly with your neighbor (cash or UPI) after meeting up.
What if I don't find a match?▼
If no match is found within a set time, you can choose to proceed alone or cancel the request without any penalty. Our active community ensures high match rates in popular areas.
How can I get a Verified Tick?▼
You can get a Verified Tick
by completing our optional KYC process. This boosts your trust score and makes it easier to find pooling partners.